When operating a business, one of the best investments you could make is hiring an IT consultant.
The right professional will act in the best interest of your company. They also evaluate solutions, products, and services that best suit your needs.
But this is not always the case—in most circumstances, consultants fail to deliver their promises. This leads to huge losses for companies that could affect their overall reputation.
Don’t fall into the trap of hiring the wrong person for this crucial role.
Here are five things to watch out for when evaluating an IT consultant company.
Lack of Experience in Your Specific Project
Many companies will claim to have extensive experience in managing projects within your industry. On the other hand, some will only say what you want to hear. If you hire these people, you’ll end up with budget constraints and timeline overshoots.
Do your research about a certain company, including their previous projects, to know if they are a good fit.
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Hiring IT consultant companies that use a break-fix approach can lead to conflicting interests. While you can expect your consulting partner to improve your IT infrastructure, there’s no incentive for them to make your environment stable.
They earn money by solving each identified problem. As a result, these unreliable companies don’t invest in advanced IT tools, which can keep you from getting the most out of updated functions.
Exclusively Supports their Partner Vendors
Consulting firms often have long-existing relationships with various vendors. These companies are known for recommending products or services from those vendors only.
Although there are many options for your needs, they’ll convince you that the products from their vendor partners are the single best solution. These biases can highly affect your operational productivity and customers over time.
Recommending Tried and Tested Solutions
There’s nothing wrong with sticking to solutions that work. Considering the complexity of IT projects, many experts apply the same tried and tested solutions across various problems. While these solutions have a higher chance of successful implementation, it shouldn’t be the ONLY way.
Companies should adapt to the changing landscape and be open to fresh ideas to drive their intended outcome.
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Lack of Proper Facilities for Continued Support
These days, more and more companies are making efforts to undergo a digital transformation. To keep up, they need changes to their underlying IT infrastructure, regardless of their years in the business.
But what if a consultancy firm lacks the required staff and facilities to offer continuous support? There’s a high chance that your goals won’t be met. When meeting with candidates, go with a company that can provide you with IT support in the years to come.
How to Find the Best IT Consultant
The best IT consultants have the right expertise in delivering all the results you need.
By watching out for the red flags above, you can be more conscious of making decisions. Eliminate the risk of hiring the wrong company who will only waste your time and money.
For a better chance of hiring a great IT consultant, never settle for retired mindsets and outdated approaches. Find someone who will not only work FOR you but also work WITH you.