The Undeniable Benefits of Customized I.T. Strategy and Support

Created on:
October 4, 2018

Where do you turn when you’re in need of I.T. support that goes the extra mile?

When The Robert Group, an award-winning public affairs firm specializing in public engagement and community relations, was tired of unreliable support that offered no strategy or peace of mind, {company} was glad to step in and get the job done.

Read our entire case study – click here.

The Goal

The nature of work at The Robert Firm dictates that their team is often dealing with tight deadlines. That makes having reliable and easily accessible I.T. solutions a top priority, so that productivity remains high. Essentially, The Robert Firm was in need of unique I.T. support that transcended the normalcy of regular working hours.

When our team first started working with The Robert Group, they had just suffered a server crash at the beginning of an important project. Their last provider averaged a 36 hour response time – leaving a gap far too wide, and even potentially dangerous. This needed to be corrected quickly.

How We Helped

Our team implemented a temporary solution and then worked to develop and execute a successful I.T. support plan. Our President, Josh Weiss, has also worked as a VCIO for their team, using the right I.T. solutions to uncover and correct any inefficiencies.

Our reliable 24/7 support, personalized services, and continued dedication to improving how the firm utilizes I.T. to exceed goals, has kept our relationship with The Robert Firm strong and successful.

Get in touch with {company} to learn how we can help your operations reach their fullest potential with the right I.T. solutions and a team of dedicated experts. Contact us at {email} or {phone}.