The Covid-19 Pandemic has caused major shifts in businesses all over the world. While it may seem like things are slowly going back to normal because more and more businesses are opening up, the fact of the matter is, small and medium-sized businesses have had to make major changes in their operations just to survive these unprecedented times. One of these changes is shifting its operations to a remote working environment.
Unfortunately, this shift is not as easy as it may seem despite the fact that work-from-home setups have been around for a couple of years. There are a lot of factors that brick and mortar businesses need to consider to ensure that business operations are able to run smoothly with a virtual workforce. This is where managed service providers come in.
How Can Managed Service Providers Support Working from Home
1. IT Infrastructure and Software Recommendations
When you meet with a managed IT provider for the first time to discuss setting up a remote workplace for your business, one of the first questions they will ask you is what are your business objectives? From here, they’ll be able to identify your business needs in terms of system requirements and come up with options on the best IT infrastructure and software programs to support your operations.
2. Optimize Systems for Virtual Collaboration and Communication
One of the most important things in ensuring a successful remote workplace environment is ensuring systems are setup so they allow for virtual collaboration and seamless communication among company employees. A managed IT provider will be able to provide you with the right solutions and optimize them to better fit the requirements of your operations and your team. On top of this, they’ll be able to tweak the system to ensure efficiency is maximized.
Cybersecurity is critical for any business. More so if the business is operating from a virtual environment. Managed security service providers can assist in establishing a secure home network for your employees which will connect to an encrypted office network. This helps in ensuring that all the data from your business’ network, including sensitive client information, is protected from unauthorized remote access.
4. Cost Efficiency
While having an in-house IT team seems like a good idea, this isn’t necessarily the case especially now that you’re trying to cut company expenses because of the pandemic. Since you’re shifting to a virtual workplace, having an in-house IT team is practically moot since your technician is highly unlikely to run to one of your employees’ homes in case there’s a problem with their computer. On the other hand, managed service providers are equipped with the knowledge, skills, and tools to be able to troubleshoot IT issues remotely.
Partnering with a managed IT provider will help significantly in minimizing your operational costs because the expense is predictable. You sign up for a package that suits your business’ IT support needs and you can choose a payment plan that can easily be accommodated by your budget. On top of this, you won’t have to worry about needing to hire and onboard new hires for your IT department when the need arises — which is a much more expensive feat.