If you’re in need of experienced IT support in LA, then this blog post was written for you. At LA Creative Technologies, we help business owners just like you each day. We understand how important it is for your company to have comprehensive IT support to rely on. Otherwise, you risk losing out on productivity and revenue. Stay tuned—in this blog post we share some insider tips to help your business thrive.
1) More Than Just Tech Support
Many business owners don’t realize that they need more than just basic tech support for their company. IT is also behind-the-scenes security and maintenance work to keep things up and running properly. You can think of it like scheduling regular car maintenance. You wouldn’t skip getting an oil change and then expect to not have problems with your engine at some point. A lot more is going on under the hood that your mechanic is aware of, and it’s the same when it comes to IT support services.
2) Building an Ongoing Relationship
As with most things, IT support is better when you’ve built an ongoing relationship over time. This also means that the team already has the necessary information they need to fix any issues as they arise. This creates an environment of trust, and also ensures things are taken care of more quickly. Plus, you’ll enjoy working with them more, instead of calling up a stranger and hoping they can take care of the problem, or that they’ll be honest with you.
3) Find an IT Firm That Knows Your Industry
If you’re looking for IT support in LA, be sure to choose an IT firm that’s already familiar with your industry. Why start from scratch? This will ensure you get more specialized attention. Many IT firms focus on certain industries, making them better suited to provide the best solutions for the job, so be sure to ask what they know about your field.
4) You Need an IT Manager
You may not realize it now, but you need an IT manager for your company, especially as you continue to grow your business over time. It will only become more difficult to oversee all of the day-to-day operations as you expand. Fortunately, this is a role you can outsource, which is far more affordable than hiring and training new staff.
Depending on the size of your business, an IT manager will take care of things like auditing systems, monitoring networks, fortifying your company’s cybersecurity, and making sure all software is regularly updated.
5) Password Theft
Password theft is a real problem that should be taken seriously, especially if your company has sensitive information to protect. Cybercrimes are, unfortunately, becoming more common and sophisticated as technology advances, and we can only expect this trend to continue to worsen in the coming years. But there are things you can do to safeguard your company from attack.
Part of the problem is that passwords are typically stolen long before you ever hear about it. This means there’s a window of time for them to be used for ill intent. There are tools that let you check for security breaches to find out if any of your passwords have been compromised. When you hire IT support in LA, this is something they can help you set up for your company.
People often reuse the same password over and over again, which means they’re more vulnerable to hackers. Another basic tool you can use to improve your cybersecurity is a password manager to help you keep track of things. These tools have become much more popular in recent years, and there are a number of options to choose from, like LastPass. A password manager just allows you to safely store complex passwords, without having to remember them. This is more important than ever, as most of us have a growing list of passwords that we use on a daily basis.
6) Checking for Data Breaches
Did you know that an experienced IT consultant can also check for data breaches? There’s also a simple website you can use to check your own phone number and email address. It keeps a record of known data breaches: haveibeenpwned.com. If you discover you’re at risk, it will give you a breakdown of what was exposed during those data breaches. So, if you’re wondering if your login passwords have been compromised, or other sensitive information exposed, this is a quick way to check if you need professional IT support in LA.
7) Setting Up Two-Factor Authentication
While we’re on the topic of cybersecurity, another easy way to safeguard sensitive data is to turn on two-factor authentication. For example, when you log into your bank account, a code would be sent to your phone or email. You then have to enter that code to be able to see your bank information. Yes, it can be a bit of a hassle at times, but for sensitive accounts it just makes sense to fortify them. Remember, it may take an extra moment to get into your account, but that means it will also be much harder for anyone else to gain access to private information. If privacy is a top concern, it pays to take this extra step. Another benefit of turning on 2FA (two-factor authentication) is that you’re more likely to be notified if someone does try to get into your accounts. Remember, the extra bit of time it takes to log in is nothing compared to the headache of dealing with a security breach, or a ransomware attack.
Get IT Support in LA
We hope you found these 7 insider tips useful for your company. If you have any questions for an IT consultant, LA Creative Technologies is here to help. Talk to a specialist today by calling (323) 250-9112. You can also schedule an appointment online—just click here.