WE ARE (VIRTUALLY) ALWAYS THERE FOR YOU
We understand the importance of I.T. services in your company’s daily operations. That’s why when you partner with us, we assure that all of your tech needs will be taken care of at a fixed monthly rate.
Dealing with unresponsive service providers can be frustrating and dangerous, so we’ve structured a comprehensive security services bundle with quick response support to ensure your overall satisfaction and peace of mind.
AMAZING HELP DESK (we put out fires every single day of the year)
- 24/7 service— Christmas Party champagne disaster? We’ve got you covered.
- 60 seconds or less call answering— don´t put up with crappy hold music again.
- 77% first call rectification rate— compared to the industry average of 64%
- Experienced US-based professionals— did we mention friendly and handsome?
MANAGED BACKUP SYSTEM (laugh in the face of disaster)
- Enhanced backup system— daily evaluation of task and program performance, backup logs and potential critical errors.
- Hourly automatic backups— protection of servers, workstations, and networks to ensure you’ll always have access to all your info, even your most recent, unsaved work.
- Offsite backup technology— preventive remote data storage in case of on-site eventualities such as fire, flood or wild christmas party.
- Regular Restoration Testing – We test your backups to ensure the computers aren’t lying to us when they say backups are successful.
ENHANCED SECURITY SERVICE PLAN (we’ve seriously got your back)
- Essential tech monitoring— we’ll guarantee your everyday tools are always running at peak efficiency.
- Virus, spyware and adware protection— antivirus software licence for the duration of your service agreement.
- Email protection— content filtering, anti virus, blacklists and blended defences to ensure no one else is reading your emails.
- Routine assessments— constant updates and reports on your system’s status.
Ready to rumble? Drop us a line or give us a call and learn more about the amazing tools for growth we provide.