Investing in the right IT services is one of a business owner’s biggest challenges. You’ve probably thought of outsourcing, and that’s a great start. It can help you cut down on costs by avoiding the expense of an in-house team. In fact, it saves not only money, but time too. However, IT service providers offer both outsourced IT professional services or managed services. Is there a difference between the two? Or more importantly, which is the better option for your business? Read on to learn more about choosing between these two options.
If your business needs daily, ongoing IT support, this is your go-to option. They’re tech pros, ready to extend help anytime. They offer 24/7 support to check, diagnose, and fix a plethora of technical problems. Managed services take over maintenance, troubleshooting, and security matters. They can also create a new network and be in charge of admin support. On top of that, managed services can also streamline all communication among your clients and employees, as well as onboard new staff members to the team.
IT Professional Services
IT professional services are highly specific. Whether you need a temporary team to take over the technical aspect of your business, or a one-time problem solved, this is your top choice.
These are usually huge, extensive projects. Consulting plays a big role in this, especially if you’re looking for new IT solutions to utilize in your strategy. IT professional services also involve cloud migration, which steers data away from the traditional on-site storage.
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Managed Services vs. IT Professional Services
So, which is better?
Well, that’s a tough question to answer, especially if you don’t know what you need. So let’s change the question to, “What service do you need?”
Based on the comparison, you’ll notice that the two mainly differ in the scope of work and time frame they offer.
If you need an IT team that’s ready to take action at any time of the day, and you’re looking to work with them for the long haul, managed services are the right choice. You won’t have to spend a lot of time and effort thinking about your IT needs once you have this option in place. Hiring the right people that offer managed services can help you focus more on the other aspects of your business.
But let’s say you can handle some IT issues and concerns one at a time. Or, you just don’t think you need everything that managed services offer. If this is the case, then you need IT professional services. You can get in touch with the experts if there are some new hardware rollouts, or the business is moving everything to the cloud. Once the project is done, that’s it. You only hire this team when you need them.
Above all else, take some time to go over your company’s IT needs and list them out. Do you see your business upscaling in three to five years from now? Or, do you want to focus on day-to-day affairs first? When in doubt, you can work with an IT consultant to help you come up with the most practical decision, and further elaborate on what managed services and IT professional services include, as well as how they can help your business achieve its goals.